Privacy Policy for Black BOX Architecture

Effective Date: 24th February 2024

1. Introduction

Black BOX Architecture (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of personal information that you share with us. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information in accordance with New Zealand privacy laws and regulations.

2. Collection of Personal Information

We may collect personal information from you in a variety of ways, including when you:

  • Visit our website

  • Contact us via email, phone, or in person

  • Inquire about our services or projects

The types of personal information we may collect include, but are not limited to:

  • Contact Details: Name, email address, postal address, and telephone number.

  • Project Information: Details regarding your project requirements, design preferences, budgets, and timelines.

  • Payment Information: Billing details and payment history (if applicable).

  • Other Information: Any other information you choose to provide voluntarily.

3. Use of Personal Information

We use your personal information for the following purposes:

  • Service Delivery: To provide architectural design and consulting services.

  • Communication: To respond to inquiries, send updates, and provide customer support.

  • Administration: To process payments, manage records, and improve our services.

  • Legal Compliance: To comply with applicable legal obligations and respond to lawful requests.

4. Disclosure of Personal Information

We will not sell or trade your personal information. We may, however, disclose your information in the following circumstances:

  • Service Providers: To trusted third-party service providers who assist in the operation of our business (e.g., IT support, payment processing, marketing). These parties are contractually bound to protect your personal information.

  • Legal Requirements: When required by law, regulation, or legal process (e.g., a subpoena or court order).

  • Business Transfers: In the event of a merger, acquisition, or asset sale, provided that the new entity agrees to abide by this Privacy Policy.

5. Storage and Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure physical and electronic storage

  • Access controls and encryption for sensitive data

  • Regular reviews and updates to our security practices

Please note that while we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure.

6. Access and Correction

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us using the details provided in Section 9. We will respond to your request in accordance with applicable laws.

7. Cookies and Online Tracking

Our website may use cookies and similar technologies to:

  • Enhance your user experience

  • Analyse website usage

  • Personalise content and advertising

You can modify your browser settings to refuse cookies; however, this may affect the functionality of our website.

8. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for compliance with legal, accounting, or reporting requirements. Once no longer required, your personal information will be securely destroyed or anonymized.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Black BOX Architecture
Vero House
34 London St, Level 2
Dunedin 9016
Email: info@blackboxarchitecture.co.nz
Phone: 0211260027

11. Complaints

If you believe that we have not complied with New Zealand privacy laws or if you have any concerns regarding our handling of your personal information, please contact us using the information above. Alternatively, you may lodge a complaint with the Office of the Privacy Commissioner, New Zealand.